Benefits of 100% Native to Salesforce
Benefits of being 100% Native to Salesforce written for and entirely hosted by Salesforce delivering real.time related updates to your Salesforce records, reports and dashboards while maintaining sensitive org data and related call activity safe and secure in your org.
Advantages of Native Apps
- All Customer Data is stored in Salesforce
- Security of customer data (privacy & compliance)
- High Performance
- Scaling is easy, as data lives in the Force.com platform
- Data doesn’t need to be synchronized
- Data update is in real-time
Customer Data is in the CRM
- All data is properly linked in the CRM
- CRM is single source of truth for the customer
- Data is always up to date
- Examples on support, sales vs. collection
- All customer call tracked and stored into the CRM
Security and Privacy
- Reduced attack area
- Customer data is only used by the owner organization
- Security is managed in Salesforce, changes are effectively immediately
- We don’t use customer data, not even anonymized
Performance
- No resources wasted on synchronization
- No additional latency to reflect activity updates
- Resource usage is smoothly balanced, without creating peaks and valleys of API calls
- Processing performance is tuned to balance the browser, Heroku layer and Force.com resource usage